The rehabilitation of Auxiliary Turbine Unit No. 2 (AU#2) at the Angat Hydroelectric Power Plant (AHEPP) is scheduled to begin on 8 August 2022 to 8 April 2023. While normal dam operations will be affected by the repair, the risk to water supply is low as the dam will maintain its ability to release water through the by-passes of the auxiliary turbines and the operation of the Low-Level outlet.  An alarm system that alerts operators to sudden decreases in flow detected by stream gauges will prevent domestic allocation from being reduced. The allocation of 48 cubic meters per second (CMS) to MWSS Concessionaires is guaranteed, and there will be no to minimal disruption in water supply operations.

East Zone concessionaire Manila Water receives a 90% Customer Satisfaction (CSAT) rating for the year 2021 as it prioritizes customer satisfaction and needs as the center of its operations. The online web-based survey was conducted last November 22 to December 28, 2021 using a structured questionnaire developed by its commissioned third-party organization.

Earthquake-stricken towns in the province of Abra found relief over the weekend with the provision of clean water through the help of Metropolitan Waterworks and Sewerage System (MWSS), Manila Water Company, and Manila Water Foundation.

Like the movement of water, continuous and life-giving, the journey of Metro Manila’s East Zone concessionaire Manila Water Company, Inc. has taken a similar motion. Since its establishment in 1997, the company has maintained its mission of creating an exceptional customer experience in the provision of sustainable solutions vital to health and life. As it celebrates its 25th anniversary this 1st of August, Manila Water acknowledges that its work will not be done without the solid alliances it has fostered. “None of these would have been possible if not for the strong collaboration and partnership through the 25 years, primarily with our regulator, MWSS, and our national and local government partners, the business community, and of course, our customers and other stakeholders,” said Manila Water President and CEO Jocot De Dios.

Manila Water encourages its customers in the East Zone to avail of the company’s desludging services to prevent clogging and overflow of their septic tanks as a way of contributing to the reduction of pollution of rivers, creeks and waterways.