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Manila Water receives 90% customer approval rating in 2021
August 04, 2022

East Zone concessionaire Manila Water receives a 90% Customer Satisfaction (CSAT) rating for the year 2021 as it prioritizes customer satisfaction and needs as the center of its operations. The online web-based survey was conducted last November 22 to December 28, 2021 using a structured questionnaire developed by its commissioned third-party organization.

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