Contact Us


For any comments, complaints or inquiries, you may contact us at our hotline 1627.

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Manila Water Company Inc.

MWSS Administration Building
489 Katipunan Road, Balara
Quezon City, Philippines 1105
Trunkline: 632-9175900 (Mon-Fri, 8:00 AM-5:00 PM) 
Email: info (at) manilawater (dot) com


Customer Service

Customer Service Hotline: 1627 (24 Hours)
Facebook: manilawater
Twitter: ManilaWaterPH


Investor Relations

Email: invrel (at) manilawater (dot) com 


Corporate Governance 

Email: corpgov (at) manilawater (dot) com


Shareholder Services and Assistance

Bank of the Philippine Islands Stock Transfer Office
16th Floor, BPI Building
Ayala Avenue corner Paseo de Roxas
Makati City, Philippines 
Email: acquery (at) ayala (dot) com (dot) ph 


Manila Water Foundation

Ground Floor, SEAMEO INNOTECH
Commonwealth Avenue, UP Campus
Diliman, Quezon City 1101
Email: foundation (at) manilawater (dot) com
Facebook: ManilaWaterFoundation
Direct Line: (02) 952-1403
Mobile No.: 09153203000