Manila Water urges customers to use one-stop-shop utility app

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In a bid to ensure customer safety during this pandemic, Manila Water is urging its customers in eastern Metro Manila and Rizal Province to use the company’s latest mobile application Manila Water App to access their bills and pay online anytime anywhere.

Manila Water East Zone Business Operations Group Director Esmeralda Quines said that the company is pleased to introduce this one-stop-shop application which is now downloadable via Android smartphones thru Manila Water’s  website: (https://www.manilawater.com/customer/manila-water-app). Quines also shared that the Manila Water App is the best way to transact and stay up-to-date with Manila Water, especially during these challenging times of the COVID-19 pandemic.

With the new mobile application, customers can easily access and pay their bills as well as lodge their concerns at their convenience, without having to call the company’s hotline or visit the business offices. The company assured that all Android users can download the app and can perform all key Manila Water transactions as well as provide notifications on service advisories, news and updates.

“It is important that we have to upgrade our services to keep pace with the current times especially during this pandemic where the safety of our customers remains our priority. Convenient and very easy to use, having this app on your Android phone is like having your personal Manila Water partner at your fingertips,” Quines added.

The application is the company’s response to protecting its employees and customers from the COVID virus and is a highly recommended option in lieu of face-to-face interaction. The iOS equivalent of the Manila Water App is already under development. In the meantime, iOS users are encouraged to register their accounts in the Manila Water customer portal (https://my.manilawater.app/) to enjoy one-stop-shop convenience.


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