In the spirit of bayanihan and to help alleviate the difficulties our customers are experiencing due to the COVID-19 pandemic compounded by effects of natural calamities, Manila Water decided to defer the implementation of the scheduled Php 2.00 rate adjustment for 2021. The adjustment due to consumer price index (CPI) or inflation is likewise deferred for next year.

Manila Water Laboratory Services (MWLS) was recently acknowledged as a Laboratory of Excellence after rounds of proficiency testing by Waters ERA in August and September this year, with results based on comparison with over 300 laboratories across the globe. To support its certifications and accreditations from relevant agencies, MWLS sought this latest recognition as validation that its methods and processes pass world-class standards to ensure that the water that reaches customers’ water meter is clean and safe to drink and wastewater effluent remains safe to support biological life in rivers and waterways.

Manila Water is reminding the public that it will undertake leak repair along M.H. Del Pilar corner C. Reyes, Brgy. San Rafael, Rodriguez, Rizal which will result to temporary water service interruption affecting 14,000 households, commercial and business establishments in 5 barangays in Rodriguez, beginning October 22, 2020 at 10:00 PM until 6:00 AM, Friday, October 23, 2020.

About 7 million customers of East Zone concessionaire Manila Water can now inquire their outstanding balances, know their current billings and even pay their bills in the comfort of their homes and offices through a web-based customer application called My Manila Water App (MMWA).