Given the threat of climate change, East Zone concessionaire Manila Water is implementing nature-based solutions including the protection, rehabilitation, and enhancement of watersheds to address the increasing risk of deteriorating raw water quality due to soil erosion during heavy rainfall and typhoons.

With the perennial rise of the Marikina River, especially during typhoon season, which often causes it to breach its banks, Manila Water continues to improve the flood resiliency of its facilities built near the river to ensure that flooding would not disrupt nor endanger the operations of the facilities, particularly the Olandes Sewage Treatment Plant (STP) and Marikina North STP.

Manila Water customers are satisfied with the company’s continuing efforts in providing 24/7 water supply with adequate pressure which garnered 91% satisfaction rating, especially since water is a vital cog in the fight against the COVID-19 virus, according to an online web-based survey of a leading data, insights and consulting company conducted among residential and key commercial customers in the East Zone in 2021.

Regularly cleaning household septic tanks helps maintain both the overall sanitation and health of the larger community and one’s home. Unfortunately, this is not common knowledge in some places. Barangay Malanday in Marikina has one of the largest populations in the city. According to Barangay Secretary Cora Trocio, “Maraming residente ang hindi aware kung ano ang maitutulong ng regular na pag-sipsip ng pozo negro (residents can be unaware of the need for routine, preventive maintenance of their septic tanks).”

Manila Water, through Manila Water Foundation’s Agapay Program, distributed 110 units of 5-gallon Healthy and Pure drinking water to families affected by Super Typhoon Karding in Cainta, Rizal.