Manila Water will abide by the decision of the Metropolitan Waterworks and Sewerage System (MWSS) to pay a financial penalty upon the recommendation of the MWSS Regulatory Office (RO) declaring that the East Zone concessionaire should be penalized under Section 10.4 of the Concession Agreement for its inability to meet its service obligations to provide 24/7 water supply to its consumers.
Manila Water continues to accelerate the implementation of technical solutions to extend water supply to elevated areas and those farthest from its central distribution system by completing the installation of 18 line boosters across the East Zone.
Manila Water is currently undertaking pipe laying activities along E. Rodriguez Sr. Avenue, Quezon City, to allow for the cross-border water sharing between West Zone concessionaire, Maynilad and Manila Water in the East Zone. Maynilad committed to share up to 50 million liters (MLD) of water per day which will help alleviate the water situation in the East Zone.
Manila Water announces a voluntary and one-time bill waiver program in March to be reflected in customers’ April bill as relief to its customers who were affected by massive water service interruptions.