Vendor Advisory

Payment Processing Guidelines


Dear Valued Vendor,

Starting March 19, 2020, we will be processing payments via wire transfer through Real Time Gross Settlement (RTGS) method. With RTGS,  payment will be credited to the suppliers’ designated account within the same day for PHP payments if transaction is processed before bank cut-off.
All payments processed before March 19, 2020, will be released at MWC Head Office. Standard Chartered Bank (SBC) Katipunan and Makati Check Releasing Centers are closed until further notice.

Please find below general guidelines:
1. Check disbursementAll transactions before March 19, 2020

  • Checks will be released every Tuesday and Friday
  • Check releasing venue: 
    Security Office, MWC Head Office
    Basement, MWSS Administration Building, 
    489 Katipunan Road, 1105 Balara, Quezon City
  • Time: 9:00 – 12:00NN
  • Treasury Personnel Assigned: Judith Marinas and Danny Sese
  • Claimants should present valid ID and original official receipt (OR) upon claiming of check/s

 2. RTGS (Auto credit) disbursement All payments starting March 19, 2020

  • Payment crediting every Tuesday and Thursday
  • To ensure successful RTGS processing, all vendors are encouraged to provide updated bank account details by sending the following details via e-mail to: [email protected]
    • Bank – 
    • Branch of Account – 
    • Branch Address – 
    • SWIFT – 
    • Account Name – 
    • Account Number – 
  • Scanned OR should be provided with the invoice and other supporting documents in order to start payment processing
  • Original copy of OR should be submitted in exchange for original CWT forms
  • CWT releasing venue:
    Manila Water Business and Technology Services
    MWC Head Office, Basement, MWSS Administration Building, 
    489 Katipunan Road, 1105 Balara, Quezon City

    CWT forms will be made available once enhanced community quarantine is lifted.
  • Note:  Your bank may charge inward fees ranging from P100 to P500 depending on the bank (i.e. BPI charges - P150.00)
  • We will refine, adjust and communicate with you accordingly in view of considerations and developments on the Enhanced Community Quarantine. 
  • For Payment Queries, please contact Treasury (Payment Queries): Rowena B. Angeles ([email protected])
  • For other vendor-related queries, please contact Procurement (Vendor Queries): Jennifer G. Doctor ([email protected]