Culture and Values

Our values are the guiding principles that reflect what is truly important to us as an organization. For over 21 years, Manila Water has strongly adhered to a foundation of core values that have shaped us and made us grow. 

Our company is guided by a philosophy and deep sense of purpose, born out of a desire to improve lives and transform communities. In Manila Water, we develop individuals deeply rooted in values that are inseparably woven into the fabric of our mission and vision as a company.

Living with integrity, respecting the dignity of work, showing concern for others, taking pride in excellence, and committing to our nation’s future—these are the values that underpin our company’s culture.


Mission and Vision


Our vision is to become a leader in the provision of water, used water and environmental services which will empower people, protect the environment and enhance sustainable development. 


Our mission is to create an exceptional customer experience in the provision of sustainable solutions vital to health and life.

Core Values 1

Integrity and Primacy of the Person 

We are a company of professionals whose unique roles and individual contributions toward corporate goals provide us with concrete opportunities to develop character and purpose in our lives. 

Core Values 2

Dignity of Work 

Our company rouses a sense of pride and satisfaction in the fruits of our talents and efforts, which we place at Manila Water’s service, as part of a dynamic and well-knit team. 

Pride in Excellence 

We strive for excellence because turning out the highest quality products and services is the most fitting tribute to our customers and to our society, company, colleagues and ourselves. 

Core Values 3

Concern for Others 

We believe that contributing to social development through the communities we serve and the natural environment that we help protect is the very essence of our corporate existence. Showing a genuine concern for the welfare of others is indispensable in the way we do our business. 

Commitment to National Development 

We strongly support all efforts towards the development of the economy and our nation in general, because we realize that the problems affecting our nation and society impact our company’s own long-term viability.