Manila Water Story
Discover how and why Manila Water took over the East Zone in 1997, and how far it has come since then.

Guiding Principles
Learn more about the philosophy that influences all of Manila Water’s activities.

Our People
Every individual who works for Manila Water makes a significant contribution. Get to know Manila Water’s primary...

Facilities and Processes
Find out more about Manila Water’s operations.

Core Values
These include Integrity of the person, dignity of work, pride in excellence, concern for others and commitment to...

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The Beginning...

The water distribution network in Metro Manila before 1997 was in bad shape. Unregistered connections tapped to the city's aging mainlines were everywhere. Access to water supply by a growing metropolis was spotty, with only a few areas actually experiencing 24-hour supply. And the leaks were all over the place.

This situation prompted the Philippine government to enact the National Water Crisis Act in 1995, attempting to address the burgeoning population's need for improved water services.

The pragmatic solution was to turn over the operation of the network to the private sector. Thus, in August 1997, the Ayala-led Manila Water Company took over the operation of the East Zone of Metro Manila as agent and contractor of the government-owned Metropolitan Waterworks and Sewerage System under a 25-year concession agreement. The concession agreement also granted Manila Water exclusive rights to the use of land and facilities for the production, treatment and distribution of water, as well as the rights to operate the sewerage system.

The East Zone is home to some 6.2 million people now. It includes the cities of Makati, Pasig, Mandaluyong, Marikina, San Juan and Taguig, most parts of Quezon City, some parts of Manila, and the municipality of Pateros. It also covers cities and municipalities in Rizal Province further east of Metro Manila.

 

 
Normal Level:
212m

Present Level as of 6am:
173.72m