Making CSR our Business
Find out why CSR is at the heart of Manila Water’s continued success.

Sustainability Framework
Learn more about Manila Water’s efforts to preserve the environment and help build communities.

Publications
Download your own copy of the Sustainability Report for 2008.

Contact Us
If you wish to know more, set up a meeting or request for more information.

Feedback
Share your comments, inquiries and suggestions.

Sustainability Framework

Manila Water's CSR programs are building blocks which are aligned with and leading to the bigger goals of (1) Ayala Group CSR, (2) water infrastructure, poverty alleviation and environmental protection objectives of the Medium-Term Philippine Development Plan (2004 – 2010), and ultimately (3) the environmental sustainability targets for access to safe drinking water and proper sanitation facilities of the Millennium Development Goals (MDGs).

Manila Water’s Sustainability Framework is hinged on five key components:

1. Helping Build Communities

The company has set up a long list of water and sanitation programs that address the needs of low-income communities. Through the ‘Tubig Para Sa Barangay’ (TPSB) or Water for the Poor program, for instance, more than 1.5 million poor people now enjoy 24-hour water supply right from their taps. While the project started by providing groups of families with common taps, the TPSB program is now able to set up one connection per household.

Complementing the TPSB program is a tie-up project with the World Bank called Global Partnership on Output-Based Aid (GPOBA). Here, the World Bank provides funds to subsidize the cost of connection fees of customers who live in low-income communities. To date, about 10,000 families have benefited from this scheme.

2. Safeguarding Health and Safety

Manila Water invests heavily on making sure that it provides clean and potable water to its customers. Every month, the Metro Manila Drinking Water Quality Monitoring Committee (MMDWQMC) takes about 1,000 samples all over the East Zone of Metro Manila which are tested against the Philippine National Standards for Drinking Water (PNSDW). The Company has consistently complied with, and even exceeded, said standards on bacteriological, chemical, biological, physical and radiological quality.

3. Protecting the Environment

Manila Water endeavors to carry out its business operation in an environmentally sustainable way. This is manifested through various environmental initiatives embedded in each level of the company’s operations such as watershed management, groundwater protection, biosolids and sludge management and wastewater effluent reuse.

Recognizing its role in mitigating the impacts of Climate Change, Manila Water has invested on environmentally sound technologies and adopted energy-efficient measures to reduce not only its operational costs, but more importantly to minimize its carbon emissions.

4. Contributing to Local and National Economies

Manila Water actively supports development and livelihood programs, particularly for community-based cooperatives and small and medium scale entrepreneurs.

Through its ‘Kabuhayan Para Sa Barangay’ (KPSB) or Livelihood for the Community program, Manila Water was able to assign jobs to cooperatives and use them as suppliers and service providers for some of the company’s requirements. Similarly, the company’s capital investment program generated more than 17,000 jobs through its accredited contractors and suppliers who carry out the projects.

5. Developing Employees

Manila Water attributes its continued success to the dedicated individuals who make up its workforce. The company believes that each employee is a valuable investment, and as such should be nurtured towards achieving full potentials.

To this end, Manila Water has decentralized its business operations, setting up eight business area offices that can more adequately cater to each individual employee and customer.

Also in place is a continuing education program designed to develop and enhance each employee’s capabilities. In 2007, the School for Supply Zone Managers produced 31 graduates while the TBM Continuing Education produced 60.

Because Manila Water believes that the path to excellence starts by developing more leaders, the middle management pool was enrolled in the company’s Business Management Program (BMP). Younger employees went through the Cadetship Training Program (CTP), while the management team was invited to a series of leaders’ convergence seminars.

 

 
Normal Level:
212m

Present Level as of 6am:
173.72m