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Making CSR our Business Sustainability Framework Publications If you wish to know more, set up a meeting or request for more information.
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CORPORATE SOCIAL RESPONSIBILITY 
For nearly 12 years now, Manila Water has been delivering 24-hour supply of safe and affordable water, as well as sewerage and sanitation services to more than 5 million customers in the eastern part of Metro Manila. With its solid track record of efficiency and financial viability, it is recognized as one of the most successful public-private partnerships in the world. One of the cornerstones of Manila Water’s success is its dedication and commitment to Corporate Social Responsibility or Sustainable Development initiatives. Over the years, Manila Water has strategically aligned its business objectives with social goals, creating considerable and sustainable benefits to the communities it serves, as well as other key stakeholders.Through its flagship program, ‘Tubig Para Sa Barangay’ (TPSB) or Water for the Poor, Manila Water has demonstrated its commitment to the poor by attending to and addressing their need for a regular supply of clean, safe and more affordable water. The TPSB program is specifically designed for areas where there are clusters of low-income communities, including informal settlers, and where there is poor quality of water arising from the proliferation of illegal water service connections. To date, over 1.5 million people from low-income communities have enjoyed the positive results of the TPSB program such as bigger savings for families, reduction in water-borne diseases, and improvement in the overall sanitation conditions of the community.Manila Water did not just focus on low-income communities but also carried out water and sanitation programs for public service institutions such as schools, hospitals, markets, city jails and orphanages in the East Zone of Metro Manila. The company also targeted community-based cooperatives to be the beneficiaries of its development and livelihood programs, and made them part of its supply chain. Manila Water has also taken a more active stance in protecting the environment. In fact, the company has embedded important environmental initiatives in every level of the water supply cycle to ensure sustainability and reliability of services to customers. In November 2007, the Manila Water Board of Directors ratified the company’s Climate Change Policy which encompasses other environmental initiatives such as watershed management, sewerage and sanitation, groundwater protection and power-saving programs.
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