Manila Water Company

Customer Service

Details of Charges


Basic Charge
This pays the cost of operating, maintaining, improving and expanding the distribution network as well as other facilities which are responsible for bringing potable water to residential, commercial and industrial end-users in the East Zone.

FCDA
Foreign Currency Differential Adjustment is for unavoidable fluctuations in the Philippine Peso against other countries' currencies.

Environmental
Environmental Charge is for the mitigation of environmental impacts in the course of water conveyance, treatment and distribution and wastewater operations.

Sewer Charge is charged only to customers who are connected to Manila Water sewer lines whose wastewater is directly treated at a sewer treatment plant.

Meter Service Charge
This is for the maintenance of the water meter. This charge depends on the size of water meter installed.

Value Added Tax
The government charges 12% VAT on the total of the charges mentioned above.

Other Charges
In special cases, there are miscellaneous charges such as connection fees, unscheduled septic tank desludging fees, charges for private meter reading, etc.

Previous Unpaid Amount
Unpaid charges billed prior to the Billing Period. This should be settled immediately together with the Current Charges to avoid disconnection of water service connection.

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